Full title in original language:
A reference model for knowledge retention within small and medium size enterprises
Education level:
University University (18+ years)Topic / subtopic:
Cybercrime Cybercrime investigationTarget audience:
Students,
Teachers / Lecturers
Type of resource:
Publication / Article
Languages:
English
Region of relevance:
Global
Access:
open access
Individual authors:
Minh Quang, Camille Rosenthal-Sabroux, Doan, Michel Grundstein
Publication year:
2011
Published by:
KMIS
Copyright holder:
© KMIS
Contact name and address:
KMIS
Contact email:
kmis.secretariat@insticc.org
Key themes:
cyber, cybercrime, forensic, investigation, knowledge, knowledge management
Links:
Short description:
Knowledge retention (KR) has been identified as one of the critical factors for maintaining sustainable performance. However, until recently, most of the existing researches have focused on large organizations, while very few studies have mentioned this issue in Small and Medium-Sized Enterprises (SMEs). To redress some of this imbalance in the literature, this paper provides a reference model for knowledge retention within SMEs. This model includes most of the fundamental elements that are believed to be critical for an effective KR implementation. The model is especially tailored for SMEs to kick-start a KR initiative in their organization as well as can be served as a template to assess the SMEs' KR maturity level.