UNODC builds capacity of law enforcement on the role of communications in modern policing in Kazakhstan

22 December 2022, Kostanay, Kazakhstan

Today marked the successful conclusion of a UNODC training seminar to build the capacity of police officers in Kazakhstan on communications, public and media relations.

Organized in cooperation with the Kostanay Police Academy, the three-day training session was attended by 25 police officers from the Ministry of Internal Affairs of the Republic of Kazakhstan and national police training institutions in Kazakhstan. The participants discussed issues related to communication, public relations and media, and their role in modern policing.

Mr. Nurken Mukhametkaliev, Acting Head of Kostanay Academy of the Ministry of Internal Affairs of the Republic of Kazakhstan, in his speech noted that the strengthening of communication skills and the acquisition of useful techniques of behaviour in conflict situations are relevant for police officers in their daily work with the community.

Led by the local journalists and media experts from the Legal Media Centre Public Foundation, the training covered: key principles of interaction with the media; and access to information and effective communication strategies. The experts shared their experience on analysing international and national case studies relating to the media, police and public officials and spoke about related provisions in national legislation.

Local journalists presented information about crisis-related communications and provided necessary skills to avoid any possible escalation in tension related to the media or public relations coverage of critical incidents. Participants learned some useful tools on how to give an interview and potential channels through which they might promote their work to the community.

During the workshop, particular attention was paid to police activities in social networks, and how to effectively manage social media accounts to strengthen transparency and trust with the community.

The training was concluded with practical exercises aimed at developing effective written communications, and enhancing the public speaking skills of participants.

The activity is part of UNODC's project on Support to Police Reform in Kazakhstan, carried out with financial support from the Bureau of International Narcotics and Law Enforcement Affairs (INL) of the U.S. Department of State.

Story in Russian languageĀ 


For more information, contact Vasilina Brazhko (Ms.)

Communication and PR Specialist at

UNODC Criminal Justice &PVE Programmes

in Central Asia

UNODC PO in the Kyrgyz Republic

+996775987817 WhatsApp or

e-mail: vasilina.brazhko [at]