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"The courses given by the UNODC are interesting and well structured"

Panama, 21 september 2020. From August 24 to September 19, 33 officials from the units of Statistics, Administration and Human Resources of the Judiciary Branch were trained in the methodology for the design and analysis of management indicators, a course offered through the Project to Consolidate the Adversarial Criminal Reform in Panama of the United Nations Office on Drugs and Crime for Central America and the Caribbean (UNODC ROPAN), in conjunction with the Instituto Superior de la Judicatura Panamá "Doctor César Augusto Quintero Correa".

Angel Rodriguez is a Statistician III in the Administrative Direction of Judicial Statistics and explains that among the training needs of those who work in his unit is the mastery of new tools for data analysis, so he considers valuable the knowledge acquired in this course because it complements the skills of the team.
"From the academic context, the courses given by UNODC are interesting and well structured," emphasized Rodriguez.
"With this course, many officials of the institution have benefited, who, with the understanding of the indicators, can develop important measurements within their work areas", highlighted Lumys Ortega, who works as Statistician III Supervisor. "For our professional work, learning to generate and understand the indicators is very important because it helps us create well-defined objectives and create strategies with the different directions to achieve a goal and that is very valuable," he adds.

Time Management
The Head of the Administrative Direction of Judicial Statistics, Sonia Matilde Arbeláez Barrios, explained that, although she did not attend the course, she did have the opportunity to listen to the videos of the classes and, in relation to the didactic objectives, she considers that "the course fulfilled the expectations of the participants. The synchronous and asynchronous virtual methodology made it easier for the participants to manage their time without affecting the working day".
He considers that the virtual classroom had "a friendly design, visually pleasant, with an excellent organizational structure of the teaching materials. In addition, "the contents of the teaching materials are very good, which will allow the course to be replicated".
Arbeláez thinks that "the administrative organization and academic coordination were developed to satisfaction".
He concluded that "this knowledge is necessary for (the staff) to develop a culture of measurement and to be able to design and improve processes based on empirical evidence.
"I am very satisfied with the interest that the course has aroused in the participants and the possibility that it will yield improvements in the daily work performed by the participants," concluded Arbeláez.
"This course has offered us several tools and contents very well selected. Undoubtedly very valuable," says Lourdes Coutte, Statistician at ISJUP.
Her opinion is that the training was "well designed, with learning methodologies that promote capacities and skills evidenced through doing, very practical, which is in line with the nature of the course". For Luis Andres de Mera, coordinator of virtual education and technology, "it has been a very enriching opportunity to have the support of UNODC in offering this course that will allow us to improve our process management at the Instituto Superior de la Judicatura de Panama "Doctor Cesar Augusto Quintero Correa".
Thanks to this training experience they will be able to "improve existing processes or implement the use of new indicators that will serve to assist future processes".

Valuable training
"A well-structured and enriching course, adequate evaluation and reading tools. The teacher handles the subject and has communication skills, clarifies doubts and transmits knowledge clearly. Excellent", is the opinion of Claudia de Marín about the course offered by UNODC.
To this coordinator of Plans and Programs in Instituto Superior de la Judicatura, responsible for Academic Records and Quality Management System these classes are valuable "for the good design and use of management indicators, the quality management system of ISJUP, recently certified in ISO 9001:2015; in the preparation of the POB (Biannual Operational Plan) and in everything that develops".

For the decision making process
Elsa Carrasco, Statistician - Supervisor III in the Administrative Direction of Judicial Statistics of the Accusatory Criminal System in the province of Cocle, thanked UNODC for the organization of this training.
She highlighted that it was done in the virtual modality, as it is in accordance with the times.
"It has been the perfect balance between theory and practice", said Bani Russo, Human Resources analyst at the Performance Management Directorate.
The concepts discussed in the classes will be put into practice "not only in the workplace but in everyday life. In recent months we have seen pure statistics on television because of the COVID-19, now we can interpret and know why decisions are made.
Kathya Ortiz is a statistical analyst at the Center for Judicial Statistics and points out that the raw material in her work is data: "Although we often hear about indicators, I now have a clearer idea of how to generate them and that we can generate not only tables and graphs, but also indicators to measure, compare and improve processes.
For Ortiz, continuing education is important. He explains that for those who have a background in scientific careers, "we find intellectual material difficult and, with the help of these seminars, I have been able to develop that analytical and writing area a little more, and I have already been applying it in my reports.
"This course is very useful because the indicators are part of the daily life for decision making," said Eloy Jimenez Carrera, Statistical Analyst.