January 26, 2023
Digital Transformation and New Technologies: Lessons Learned from Indonesia
Judicial proceedings are often costly and time- and energy- consuming. The geographical situation of Indonesia as the largest archipelagic country in the world with a population of 278 million people certainly also plays a role and affects people's access to justice. Moreover, the number of cases to be dealt with are disproportionately high in relation to the number of court officials, thus causing public dissatisfaction with the court services and deterring people from seeking them. Should these conditions persist, there will be injustice as "justice delayed is justice denied".
To address these obstacles and challenges, the Supreme Court of Indonesia since 2004 has been implementing technology-based solutions to promote a modern, digital-based judiciary that responds to the demands and needs of the community in the era of fast-paced digitalization and digitization. The COVID-19 pandemic further accelerated the transformation process by demanding the prompt reduction of face-to-face meetings and physical contact. Some of the technology-based solutions put in place in the Indonesian judiciary to date include: digital filing of documents; various online legal services; online trials; the online database of court decisions; or the digital supervision and reporting system.
