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Volume D is there to help drug treatment service providers plan and organise the work of their centres in an efficient manner. Focusing on operational management, this volume introduces the basics of clinical management, specifically tailored to fit the needs of drug treatment centres. Volume D discloses the basics of clinical management in an easy to comprehend manner and is complemented with numerous interactive activities. The Introductory session briefly explains what substance use disorders are, points out the basic principles and components of drug dependence treatment and emphasises the importance of a comprehensive approach. Module 1 highlights essential steps in the planning process: from identifying vision, mission and values, and up to general aspects of strategy and financial planning. Module 2 focuses on practical aspects of operational management and covers various workforce related topics, including leadership, organisational change, partnership and recovery in a treatment service environment and other. Module 3 familiarises participants with essentials of clinical governance and evaluation, explains programme evaluation for quality improvement and provides tips on effective advocacy planning and implementation.
Introductory module
Module 1: Setting, direction and planningWorkshop 1: Vision, mission and values Workshop 2: Policy and strategy Workshop 3: Business and financial planning
Module 2: Operational managementWorkshop 1: Leadership, teamwork and organisational change Workshop 3: Services, partnership and recovery
Module 3: Governance and evaluationWorkshop 1: Clinical and quality governance Workshop 2: Programme evaluation for quality improvement
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